Bussiness

Configure the basic settings for Salon, Turn, and the OMI Check-in App.

1. Store

Configure Salon Information, including General Details and Working Hours. Details as follows:

Profile		Avatar store Store name Email, Phone Image Location About us
Working hour		Salon Working Schedule
Setting		General Store Settings, including: Online Booking Check-in Time Limit – Set the maximum time allowed for staff to check in at the beginning of the day

2. Turn

Set Up Turn Calculation Method for Technicians – This must be configured before the system goes live.

The current POS system supports three turn calculation methods:

Turn Price		Turn is calculated based on service price. A technician earns 1 turn for each service priced at or above a specified amount (e.g., $X).
Turn Count		Turn is calculated based on the number of turns assigned to each service in Management > Catalog > Service. For services without a predefined turn value, the salon must set a default turn value to be applied automatically.
Turn Rotation		Unlike Turn by Price, Turn Rotation allows the accumulation of fractional turns. If the store enables fractional turn accumulation, partial turns will be added up until they reach a full turn. Once a full turn is achieved, the remaining balance is cleared, and accumulation restarts. Accumulation only applies to services assigned less than 1 turn.

Thiết lập chung:

Condition added to total turn		Set Conditions for When a Turn Is Added to the Technician’s Total Turn Count: When Starting Service: The turn is added to the technician’s total as soon as the service begins. The system will then reorder the technician queue accordingly. When Completing Service: The turn is only added to the technician’s total after the service is fully completed.
Rules for queue organization		At the Start of the Day, Technician Queue Order Is Determined by the Following Conditions: Check-in Time: POS arranges technicians based on their check-in order. The earlier a technician checks in, the higher they appear in the queue and the sooner they receive bookings. Previous Day Revenue: Technicians are sorted by their revenue from the previous day. Those with lower earnings are placed at the top of the queue and prioritized for bookings. Midday Queue Adjustment: If this setting is enabled, POS will automatically reorder the technician queue at a specified time. Example: At 13:46, POS will rearrange the queue by placing the technician with the lowest turn count at the top, or by prioritizing those with the lowest morning revenue.
Bonus turn		Technicians will receive a bonus turn when completing designated bookings. A designated booking refers to an online booking where the customer selects a specific technician. The bonus turn value is calculated using the following formula: Bonus Turn = Configured Bonus Percentage × Turn Value of the Booking
Penalty turn		Technicians may receive turn penalties (additional turns added to their total) in the following violation cases: Clock-in Late: Clocking in later than the configured start time. Example: If the technician is scheduled to start at 8:00 AM but checks in at 8:10 AM, a penalty of 10% turn is applied — meaning 0.1 turn is added to their total turn count. Refusing a Designated Booking: Declining to perform a booking where the customer selected a specific technician. Example: A customer books online and chooses Technician A. Upon arrival, Technician A refuses and reassigns the booking to Technician B. Technician A will be penalized 10% turn (i.e., 0.1 turn). Overtime Service Duration: Performing a service beyond the configured time limit. This setting defines penalty thresholds based on overtime duration. Example: Service A is expected to take 20 minutes. If the technician exceeds 25 minutes, a 10% turn penalty is applied. If the technician exceeds 30 minutes, a 20% turn penalty is applied. Turn Penalty Formula: Penalty Turn = Configured Penalty Percentage

3. App Config

This section is used for configuring the OMI Check-in App, also known as the Secondary Screen. The app is intended for end customers.