Client

Client Management helps nail salons track customer info and service history to improve care and loyalty.

👥 Client Management Feature Overview

The Client Management feature provides a centralized system to store, organize, and track all customer information. It helps salons build stronger relationships with clients by maintaining detailed records and offering personalized service.

✅ Detailed Functionality:

• Maintain a full client profile including name, phone number, birthday, last visit date, rating, and reward points.

• Track client history, including services used, visit frequency, and feedback.

• View and manage reward points to support loyalty programs.

• Filter and search clients easily for booking, marketing, or reporting purposes.

• Monitor client satisfaction through rating and review data.

🎯 Purpose:

• To organize customer data in one place for quick access and better service.

• To personalize client experience based on preferences and visit history.

• To support loyalty and retention strategies through reward tracking.

• To enable targeted marketing and promotions based on client behavior.

🌟 Benefits:

• Stronger client relationships through personalized care and recognition.

• Improved customer retention by rewarding loyalty and tracking satisfaction.

• Operational efficiency with fast access to client data for booking or follow-up.

• Data-driven decisions for marketing, promotions, and service improvements.